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04/12/2013: Welcome to Winning Wednesday - Who's Who and Who's You?

Wednesday is derived from the Norse god, Odin who was their supreme god and god of victory.

Perhaps today's theme could more appropriately be 'avoiding loss' rather than 'winning'. Any small business that has a website will have a domain registered. Do you know whose contact details are held by the registration authorities? Yours or your web designer's?

Why does this matter? Well, for much of the time it won't. While things are running smoothly, there will be little noticable effect from the registration details. However, things don't always run smoothly and when they don't, it can have a major impact on any business.

For a couple of examples, we have been trying to rescue domain names for a number of customers in cases where their domains were registered for them by a company that is no longer trading. However, as far as Nominet (.uk domains) and ICANN (.com and many other domain names) are concerned, the original registrant still owns the rights to use that name.

If you are still in contact, then getting the originator to transfer should be no problem. If you are not still in contact, there is a lot of admin work ahead to get ownership to something that should have already been yours in the first place.

Recently, The Village Websmith was victim of a similar abuse, so nobody is immune. In our case, a potential customer to whom we had sent a quote used our address without permission to register a domain. They then proceeded to send out a huge amount of spam email to contacts in a database to which they had no rights. This brought the owners of the database to my doorstep, wanting to know why I had stolen their information, which I had not.

You can protect yourself from this additional workload and cost by checking your 'whois' information now. If the contact details that appear aren't yours, it is a good time to alter them before it becomes a necessity. Your good name and your address are valuable assets and in these modern times they can be too easily abused by the unscrupulous.

If you would like peace of mind over your own domain, we will be happy to look it up for you, it only takes a minute and there is no charge for doing it. For more information, just call us on 0203 239 0350 or click in the header of any page to send an email.

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